Policy · Updated 13 August 2026
Shipping
Made-to-order lead times, carriers, destinations and who pays the duty.
Where we ship from
All orders are produced and dispatched from the United States by PROMO DADDY LLC, 800 N Apollo Blvd, Melbourne, FL 32935, USA.
Lead time is handling plus method
Every item is made to order, so the time before dispatch is handling time plus any personalization increment, not a shelf pick.
Handling is two working days. Laser engraving adds three working days, foil stamping adds four, embroidery adds five, blind debossing adds four, and a woven label adds two. Where an order carries more than one method, the slowest one sets the date.
The full calculation is shown on the product page, again in the cart, and again at checkout before you commit.
Transit times and cost
Standard shipping is free on orders over $79 in USD. Below that, the cost is quoted before payment based on weight and destination.
Typical transit after dispatch: two to five working days within the United States, five to ten working days to Canada, and seven to eighteen working days to the rest of the world. These are carrier estimates, not guarantees, and customs inspection can add time we cannot predict.
Every dispatch gets a tracking number by email.
Addresses
We ship to residential and business addresses. We do not ship to addresses we cannot verify. If a parcel is returned to us because the address was incomplete or nobody could accept it, we contact you and either resend it at cost or refund the item price less the outbound shipping.
Import duties, taxes and customs
For deliveries outside the United States, any import duty, VAT, GST or customs handling fee is charged by the destination country and is the responsibility of the recipient. These charges are not included in the price you pay us and we cannot estimate them for you.
If a parcel is refused at customs and returned to us, we refund the item price less the outbound and return shipping costs actually incurred.
Destinations we cannot serve
We do not ship to any country, region or person subject to United States trade sanctions or export restrictions, and we do not ship through freight forwarders acting for such destinations. If an order is placed for a restricted destination it is cancelled and refunded in full.
Contact
Questions about a shipment: support@uyaferluggage.shop · +1 714 914 0332 · Monday to Friday, 9:00 to 17:00 Eastern Time. Last updated 13 August 2026.
PROMO DADDY LLC · 800 N Apollo Blvd, Melbourne, FL 32935, USA · Contact: support@uyaferluggage.shop · +1 714 914 0332